Frequently Asked Questions

General Information

1. Who may have an account?
2. How much does this cost?
3. How long may I keep my account?
4. Are there any limitations?
5. How do I change my password?
6. What do I do if I forget my password?
7. Is my password safe?
8. Do you ever need to know my password?
9. How much space is available?
10. How do I find someone's email address?
11. Why do I keep going back to the login screen?
12. Should I use anti-virus software on my computer?
13. May I run Linux or other operating system in the dorm?
14. Is software provided for my computer?

Networking

1. How do I register my device for Internet access?
2. Will all devices work on the network?
3. How do I configure my computer for wireless network access?
4. Where may I access the wireless network?
5. May I use my own wireless LAN?
6. What if my network connection is not working?
7. What does my computer need for the network?
8. How do I configure my computer for wired network access?
9. How do I find my computer's MAC address?
10. Why doesn't my web browser display any web sites?
11. Will Concordia set up my computer for me?
12. Can I set up a web server or other service?

Email

1. How do I use the web interface for email?
2. May I change the name used for my email address?
3. How do I access email with my own device or program?
4. Why do I see the error "Mail from cune.org must be sent from cune.org servers"?

Internet Usage

1. How do I check my Internet usage?
2. How do I read the usage information?
3. How current is the usage information?
4. How much can I transfer to or from the Internet?
5. When does my usage reset?
6. What happens when I have used the total amount?
7. Why isn't 100% an even number?
8. Why is my Internet usage more than I expected?
9. Is it possible to add more bandwidth to the Internet?

Web Pages

1. How do I create web pages?
2. How do I upload web pages?
3. How should web pages be named?
4. How do I access my web pages?
5. Why can't I see the latest changes to my web pages?
6. Can web form results be mailed to me?
7. What hidden fields does FormMail recognize?
8. May I write scripts in Perl, PHP or other language?